Marcus Myers · Knowledge shared

Ask better questions.
See more of the system.

The same curiosity Marcus brings to projects runs through his teaching and LinkedIn posts. Explore the lessons, the original graphics and the thinking behind BPV.

Learn through connections

It’s all connected.
Let’s make it click.

Start with something familiar. Predict what happens next. Follow the connection into commissioning, controls, people and data.

Try the interactive lessons

Your experience is a place to start

Follow a connection.
Build your understanding.

Start with a room that feels warm. Follow the seven circles to see how an everyday question becomes a way to think through technical work.

The BPV Experience-Transfer Method: experience, principle, pattern, practice, proof, reflection and transfer connected around the learner.
Explore the seven steps below. Each one connects the lesson to you.

01 / Experience

Start with what you know.

You already notice when something does not work as expected. That everyday habit gives you a place to begin learning the technical work.

A familiar connection

A room feels warm. The thermostat screen says 72°F. You notice a difference between what you feel and what you see.

Your turn to think

What do you actually know, and what are you assuming?

Explore the reasoning and your next step

You know the room feels warm to you and the screen shows 72°F. You have not yet established whether that number is a measured temperature or the desired setting. Naming what you do not know gives your next question a purpose.

Try this next Describe the situation in two sentences. Separate what you observed from what you think might explain it.

02 / Principle

Find the idea behind the example.

A useful lesson gives you a way to think that you can use again. Here, the principle is to understand what information represents before relying on it.

A familiar connection

The number 72°F could be the temperature you asked for or a sensor reading. Those tell you different things.

Your turn to think

Does asking for a result prove that you got it?

Explore the reasoning and your next step

A setting tells the system what you want. A measurement describes a condition at a particular location and time. Neither, on its own, tells the whole story about comfort or system performance.

Try this next Think of another setting you use every day. Name the requested result, then explain how you would check the actual result.

03 / Pattern

Recognize the connection.

Once you understand an idea, look for it somewhere else. Connections make unfamiliar work easier to approach, provided you also notice where the comparison stops.

A familiar connection

An oven set to 350°F has not necessarily reached 350°F. A room thermostat follows the same useful distinction between a requested condition and a measured condition.

Your turn to think

What carries over from the oven example, and what does not?

Explore the reasoning and your next step

The distinction between a setting and a result carries over. The equipment, controls, operating conditions and checks are different. Recognizing a pattern helps you ask better questions; it does not replace learning the new system.

Try this next Pick a familiar example. Write one connection that helps explain the new idea and one limit of that comparison.

04 / Practice

Try the thinking. Get feedback.

You build understanding by working through a task and explaining your choices. A coach can help you catch a missed connection before it becomes a habit.

A familiar connection

In a training exercise, you receive a thermostat screenshot and a simple room diagram. Your task is to identify the setting, the reading and the location each refers to.

Your turn to think

What would you check first, and why?

Explore the reasoning and your next step

Start by identifying what each value represents and which room or sensor it belongs to. Then compare the available information. If a label or location is missing, say what you need instead of filling the gap with a guess.

Try this next Explain your first three checks to someone else. Ask them to point out an assumption or a step they could not follow.

05 / Proof

Make your reasoning visible.

An answer becomes more useful when another person can follow how you reached it. Show the observations, comparisons and limits behind your conclusion.

A familiar connection

In this example, checking the display labels confirms that 72°F is the desired setting. You record the sensor reading, its location and the observation time.

Your turn to think

What evidence supports your explanation, and what is still unknown?

Explore the reasoning and your next step

Clear labels and traceable observations support the explanation of what the display means. They do not, by themselves, prove the cause of discomfort. Evidence should support the claim you are actually making.

Try this next Write one conclusion, list the information supporting it and identify the next fact you would need before going further.

06 / Reflection

Notice what changed your thinking.

You learn more from an exercise when you look back at the decision, not just the answer. Useful feedback tells you what to repeat and what to improve.

A familiar connection

At first, you assumed the room was 72°F. Checking the label showed that you had read the desired setting as a measurement.

Your turn to think

Which assumption changed, and what will you do differently next time?

Explore the reasoning and your next step

The useful change is a specific habit: check what a value represents before using it. Missing that distinction in practice gives you something concrete to improve. You can try again and see whether your reasoning is clearer.

Try this next Finish this sentence: “Next time, before I conclude ___, I will check ___.” Then use that check in another example.

07 / Transfer

Take the lesson somewhere new.

Learning starts to travel when you can apply the idea in a different situation and help someone else understand it. A new context also gives you something new to learn.

A familiar connection

A building controls screen says a fan is on. You ask whether that means a command was sent, a status signal was received or airflow was measured.

Your turn to think

What does “on” mean here, and what would show the intended result?

Explore the reasoning and your next step

A command, a status signal and a measured result represent different information. Their relationship depends on the system and its required operation. Your everyday question now helps you begin reading a sequence of operations and following the evidence.

Try this next Choose a new example from your work or daily life. Explain the requested action, the expected result and the evidence you would look for. Bring the parts you cannot yet explain to your coach.

Choose another circle ↑

This week’s field lesson ·

Connect the new idea to something you know.

A familiar example can make an unfamiliar technical idea easier to understand. I use stories and analogies to help people recognize the connections, then practice applying the lesson.

Try it with your team

Choose one unfamiliar concept. Explain it using something you already understand, then ask where that comparison stops being useful.

Does understanding the example mean you have mastered the task?

Understanding is a starting point. Practice, feedback and evidence show whether you can apply the lesson. An analogy helps explain the idea; you still need to check the real requirements and conditions.

Adapted from Marcus’s teaching and LinkedIn writing.

Lessons from Marcus’s LinkedIn writing

Find an idea.
Put it to work.

Start with the featured field lesson, then explore a subject that fits where you are. These short summaries connect the original posts with practical questions, training and a conversation with Marcus.

17 lessons

Growing your skills · Developing a team

Learn beyond your own discipline.

The hybrid Cx professional connects physical systems, controls, data and operational needs. Technical knowledge becomes more useful when you can also coordinate people and explain what the evidence means.

Think it through

Which connection between the physical system and its data would make you more effective?

Read the full post on LinkedIn (opens in a new tab)Related training Practice hybrid Cx thinking Let’s talk about this

Growing your skills · Developing a team

Make integration clear enough to deliver.

Division 25 is more useful when the team understands the intended result, responsibilities, interfaces and acceptance evidence. Define those expectations early enough to guide the work.

Think it through

Could two different teams read your integration requirements and agree on who delivers and verifies each result?

Read the full post on LinkedIn (opens in a new tab)Related training Understand Division 25 Let’s talk about this

Starting out · Growing your skills · Developing a team

Define what success means for a data center.

Explore the operating boundaries, outage expectations and acceptance evidence behind a critical-facility requirement. Establish the criteria before treating a design choice as the answer.

Think it through

Which operating condition would expose an assumption in your requirement?

Read the full post on LinkedIn (opens in a new tab)Related training OPR requirements and advanced scenarios Let’s talk about this

Learn the connections

Know your part.
Understand what it affects.

I teach people to connect their own work with the systems and people around them. Explain your reasoning, check the evidence and recognize when you need another discipline’s help.

A BPV example to discuss

The control screen says the cooling pump is ON.
Is water reaching the equipment?

The display is one piece of information. First, clarify whether it shows a command, a status signal or a measured result. Then consider what else you need to know.

Explore this through BPV 360
What connections would you trace?

Connect the control command with the pump’s actual response, the water path and the equipment that needs cooling. Identify which parts depend on electrical, mechanical or controls knowledge.

What would support your answer?

Clarify what the displayed point represents. Compare the expected response with relevant measurements and observations under the agreed test conditions. Explain what is known and what still needs verification.

Who needs to be involved?

Name the people responsible for the affected systems. Explain the impact, document the open question and seek the right support when a decision goes beyond your authority.

Discussion exercise. Actual field work follows approved procedures, qualified supervision and the learner’s authorized scope.

Visual lessons from BPV

Good graphics
should teach something.

Cx, controls, people, performance and the connections between them. Browse the collection by subject, open a graphic and start a better conversation.

Browse all original graphics

Your people. Your priorities.

Bring a better question to your next training.

Tell Marcus where your team gets stuck. Build the session around a useful answer and the reasoning behind it.

Talk to Marcus about training

Help shape BPV

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more useful to you?

Tell us what connected, where you got stuck or what is missing for your role. Your questions help identify the next lesson to develop.