Custom team training & development

One person. One team.
Your whole organization.

Work directly with Marcus Myers to develop your people, from new hires building a foundation to experienced staff taking on technical, project and business leadership. I combine instruction, practical exercises and coaching around the work your team needs to perform.

How you learn: Train. Test. Verify. Perform. Try a complete learning example
Marcus Myers with guest speaker Alex Milshteen at the first Cx Devils meeting
Marcus Myers with guest speaker Alex Milshteen at the first Cx Devils meeting.
Read about the meeting

Your go-to training partner

A training partner who
gets to know your team.

Tell me where your people are getting stuck. I will talk with you, talk with the trainees and help work through what they need next.

A good question often comes after someone tries the work. I provide follow-up coaching so learners can ask questions, review their reasoning and work through the gaps they encounter.

BPV gives your organization a continuing relationship that develops the people, supports your managers and strengthens the team.

Direct conversationsCoaching & feedbackFollow-up with learnersSupport for your mentors

We agree the sessions, check-ins and support around your team’s needs and availability.

What working together looks like

A clear path.
A person alongside you.

Your program connects a starting point, useful practice and follow-through. Your managers and learners know what they are working toward and how we will review progress.

01

Listen to the team.

Discuss the roles, the work and the gaps. Talk with learners and managers about what is getting in the way.

02

Choose a useful goal.

Define what someone should be able to explain or do. Select existing modules and adapt the examples.

03

Practice it together.

Use questions, scenarios, approved project documents and coached exercises. Make room for honest uncertainty.

04

Review the evidence.

Look at the work, discuss the reasoning and correct the gaps. Give the learner feedback they can use.

05

Stay connected.

Plan check-ins, reinforcement and next steps. Help your managers and future mentors carry the learning forward.

Choose how you learn

In person. Live online.
Built around your work.

Start with the format your team needs. Bring questions, work through examples and leave with a clearer way to approach the work.

Learn through the project in front of you

Bring the drawings.
Bring the questions.

I help your team connect instruction to the work they need to perform. We use approved project information and clearly defined learning goals.

01

Choose a practical question.

For example: what must be checked before testing? How should the controls respond? Which records does the next team need?

02

Work through the evidence.

Review drawings, requirements, sequences or test records together. Explain the expected result and identify the information still missing.

03

Practice and review.

Practice the agreed task with coaching, then review what you did and why. Any field activity follows the project’s procedures, supervision and each person’s authorized responsibilities.

Discuss your project’s learning needs

The training promise has to reach the job

“We develop our people.”
What does that look like on Tuesday?

Who has protected time to teach? Who listens when a trainee is stuck? Who checks whether the learning changed the work? These are the questions BPV helps you answer.

45%

of U.S. employees took training or education to develop new skills for their current job in 2024, according to Gallup.

Time is a real barrier.

Gallup identifies time away from job responsibilities as the most commonly cited obstacle to development across employees, managers and HR leaders.

Read the research · Gallup, July 2025

Make the commitment practical.

Agree the learning time, the tasks, the coaching and the evidence. Give your internal mentors a structured partner alongside their project responsibilities.

Recognize the obstacle. Plan the response.

What gets in the way
of useful learning?

Select a question to see how we can address it together.

“We cannot take people off the job.”

Give learning a place in the workweek. Agree time with managers, use focused modules and connect practice to an upcoming task. A full workload and an unprotected training plan compete for the same hours.

“We sent them to training. What changed?”

Define the task before choosing the course. Establish the starting point and what the person needs to do. Review a work product or observed performance afterward. Attendance alone cannot demonstrate capability.

“The material does not match our work.”

Use relevant examples and the right starting level. Bring approved project documents, system questions and role expectations. Adapt the content to the people who will use it.

“They understood it in class, then got stuck.”

Practice, revisit and give feedback. Explain the reasoning, work through an example, try a new scenario and return to the skill later. Plan coached application and questions after the session.

“Our senior people already teach them.”

Support the people doing the teaching. Agree who coaches, when they are available and what good work looks like. BPV adds structure and subject expertise alongside your internal mentors.

“Why would employees want more training?”

Start with their goals. Ask what they want to understand, do better or become trusted to handle. Offer choice, make questions welcome and recognize demonstrated progress. Connect new capability to real opportunities your organization can provide.

For the person doing the learning

See what you can do next.

Understand the why. Ask without embarrassment. Practice with feedback. Build the judgment to take on greater responsibility and help the next person learn.

For the organization developing them

See the capability in the work.

Agree what good looks like, review the evidence and recognize progress. Stronger applied skills can support career growth and earning potential; compensation depends on the role, opportunity and employer.

The Gallup research describes the wider U.S. workforce, not BPV results. These responses describe how a BPV program can be designed with your team.

The business value of developing people

When does your new hire
start creating value?

Hiring brings potential.
Development should turn it into useful work.

Extra supervision, corrected deliverables and preventable rework use the capacity of your whole team. BPV builds a deliberate path from learning the role to delivering useful work.

Role-specific modules, coached practice and review of work against agreed criteria are designed to help people contribute sooner. That is the connection between training, team capacity and profitability.

Open a topic to explore the work.

01 · Understand

Make the role and the work clear.

Map responsibilities, learn the systems and explain what good work looks like before taking on the task.

What progress looks like: A clear explanation of the task, its purpose, its boundaries and when to ask for help.

02 · Contribute

Apply the lesson with coaching.

Complete useful work with guidance. Review the result, correct it and explain the reasoning.

What progress looks like: An accepted work product showing that feedback was understood and applied.

03 · Perform

Deliver reliably within scope.

Demonstrate a defined task, recognize limitations and escalate the issues that require another decision-maker.

What progress looks like: Repeatable performance, traceable evidence and an appropriate level of supervision.

04 · Create value

Strengthen the capacity around you.

Complete useful work, reduce avoidable corrections, communicate clearly and share a lesson with the next person.

What progress looks like: Review contribution, support needs and work quality against the agreed starting point.

Measure the change.

Time to a first accepted task · Review and rework · Support needed · Reliable work within assigned scope

Set the starting point and review progress together. A 30/60/90-day plan can structure development; profitability and timing depend on the role, starting capability, work opportunities and management support.

An example connected program

Three intensives.
Applied learning between them.

An illustrative sequence for a facility delivery team. Each intensive can run over three days, with the final duration and cadence shaped around the audience.

01

Systems, Cx
& QA/QC

Whole-system orientation, requirements, installation quality, readiness and evidence.

Applied work: review a package and explain a readiness finding.
02

Controls
& integration

Devices, sequences and networks, including building automation systems (BAS), electrical power monitoring systems (EPMS) and supervisory control and data acquisition (SCADA). Follow the interfaces, data and system response when something fails.

Applied work: trace a point and verify a connected response.
03

Operations, energy
& sustained performance

Turnover, procedures, metering, key performance indicators, maintenance needs and how connected systems respond together.

Applied work: defend a finding and present the next development step.

What your organization receives

Learning you can see
in the work.

The engagement defines the materials, reviews and reporting your learners and managers need.

For learners

Workbooks, reference material, guided exercises, feedback and development plans.

For managers

Starting skill levels, criteria for reviewing work, evidence records, progress summaries and recommendations.

For the organization

A curriculum that can develop with your standards, project examples, delivery practices and future mentors.

Seller / Doer · Business acumen for technical professionals

Great at the work.
Who teaches the business?

Your technical people are expected to build relationships, win work, write scopes, manage effort and lead teams. Those responsibilities need to be taught, practiced and reviewed.

Who in your organization has the time
and responsibility to teach this?

When everyone is busy delivering, development can become a scramble: pick up what you can, from whoever is available, and learn the rest when something goes wrong. BPV helps turn that into a deliberate learning path.

01 / DISCOVER

Listen before
you offer an answer.

Ask questions that uncover the real need. Know when to listen, when to clarify and when to bring another specialist into the conversation.

02 / EXPLAIN

Sell the value
you can deliver.

Connect the client’s problem to a useful outcome. Explain your approach, communicate its value and agree a sensible next step.

03 / COMMIT

Write a scope.
Understand the business.

Define deliverables, responsibilities, assumptions and exclusions. Connect effort, fees, risk and change to a deliverable commitment.

04 / DELIVER

Manage the work.
Earn the next conversation.

Read project health, plan resources, communicate early and handle difficult conversations. Deliver what you promised and keep developing the relationship.

Practice the whole conversation.

Run a discovery call. Listen for the actual need. Draft a scope. Explain the value. Defend the effort. Respond when the scope changes. Review the result with coaching.

Develop your seller/doers

For technical staff growing into client-facing roles, project managers, team leaders, business developers and future business owners. Start from the person’s current responsibility and build from there.

Why partner with BPV?

Your people.
Your goals. An independent view.

Choose the development your team needs. Connect knowledge across systems, manufacturers and professional pathways.

Vendor agnostic.
Outcome focused.

Learn the principles that apply across manufacturers, platforms and protocols. Bring your actual systems and requirements into the conversation.

A certification goal?
Build toward it.

Explore a learning plan around the credential you want, your experience and the knowledge you need to strengthen. Credential eligibility, exams and awards remain with the issuing organization.

A relationship
that develops with you.

Start with a workshop. Continue with mentoring, applied work and feedback when that is what your team needs. The next step follows your progress and priorities.

A few practical questions

Can this be customized across an entire company?

Yes. Begin with the roles, systems and delivery needs, then build a shared foundation with relevant pathways for each group. The engagement defines rollout, reporting and program ownership.

Is this only for commissioning teams?

No. BPV also supports controls and integration staff, technicians, operators, QA/QC practitioners, project leaders, procurement teams, managers and business development professionals.

Can we use our own project documents?

Approved project records, sequences, drawings and scenarios can make the learning directly relevant. Confidentiality, permitted use and access are addressed in the engagement.

How is progress assessed?

Through explanations, knowledge checks, reviewed work products, practical tasks and repeat demonstrations. The evidence states the scope demonstrated and where additional guidance remains necessary.

Practice the handoff

Make the learning useful
to the next person.

Try these short discussion exercises with your team. Explain your reasoning before opening an approach. Then compare what you would do differently.

Can the next person explain why?

A sequence changed during the project. The final document shows the change, but the operator does not know why it was made.

What would you preserve so that a future team does not undo a useful decision?

Explore an approach

Record the original problem, options considered, reason for the selected approach, supporting evidence and remaining questions. Identify who reviewed the decision. Ask a colleague who was not involved to explain the reasoning back to you. Their questions reveal what the handoff still needs.

An alarm arrives at 2 a.m.

A simulated alarm appears after turnover. The operator attended the presentation, but cannot find the agreed response procedure.

What should the operator be able to demonstrate before this handoff is complete?

Explore an approach

Define a task for the role. In a discussion or simulation, ask the operator to interpret the alarm, locate the approved procedure, identify the escalation contact and explain the limits of their authority. A technician may need a different task. Review the evidence, improve the job aid and practice again. Plan a refresher when the system, procedure or responsible people change.

A good finding still needs a useful response.

The observed control response differs from the documented sequence. Testing is approaching, and several teams are waiting for a decision.

How would you raise the issue without guessing the cause or losing the next action?

Explore an approach

State the observation, the applicable requirement and the evidence you have. Explain what remains uncertain. Ask for a named response owner and an agreed response time. Listen to the other team’s explanation, record the decision and confirm what is needed for closure. Practice this exchange with a colleague playing the other role.

Illustrative exercises adapted from Marcus’s writing on knowledge transfer, owner training and communication. These examples do not ask you to operate equipment or establish practical qualification.

Build a session around your team’s handoffs

Before you commit

Know what you are working toward.

A useful training proposal should make these details clear. Bring your goal, and we can work through the scope together.

  1. Your goal: the task you want to understand, practice or perform.
  2. Your starting point: the knowledge and preparation the training assumes.
  3. Your experience: the lessons, exercises, format and time commitment.
  4. Your feedback: what work is reviewed, by whom and what follow-up is included.
  5. Your investment: the fee, included services and agreed terms before you book.
Discuss my training plan